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Step inside
A walk through Reld Med Pharmacy
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Blue Jacket St · Haskins Complex, Unit 10
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By the numbers
A quietly remarkable record of care.
23+
Years of pharmacy practice
Led by Renolds Dube, BPharm (Hons)
4
Major medical aids accepted
PULA · BOMAID · BPOMAS · BOTSOGO
6
Days a week, on call
Mon–Sat, plus Sunday cover
100%
BOMRA-registered dispensary
Authentic, regulated medicines only
Address
Plot 469/70, Unit 10, Blue Jacket Street, Haskins Complex, Francistown
Opening Hours
Mon–Fri: 8am–6:30pm
Sat: 8am–4pm · Sun: 9am–2pm
Registered Pharmacy
BOMRA — Botswana Medicines Regulatory Authority
Community First
Serving Francistown families
Quality Medicines
Sourced from trusted suppliers
Friendly Advice
Free pharmacist consultation
A pharmacy built around you
Reld Med Pharmacy has been serving the Francistown community with care and professionalism. We believe everyone deserves easy access to medicine, friendly advice, and a welcoming place to ask questions.
Whether you need a prescription filled, guidance on over-the-counter remedies, or support managing chronic conditions — our team is here to help.
Our care promise
Four commitments we make to every patient who walks in.
Pharmacy is built on trust. These are the standards we hold ourselves to — not because they're required, but because they're right.
Authentic medicines
Every product is sourced through regulated channels and dispensed by a registered pharmacist.
Private consultations
A quiet conversation with someone who remembers your name — and your medication.
Continuity of care
We follow up, refill on time, and coordinate with your doctor when it matters.
Fair, transparent pricing
Medical-aid claims handled in-store. Cash prices kept honest.
What drives us
Vision, mission & values
A clear purpose guides every decision we make — from the medicines we stock to the way we greet you at the door.
Our Vision
To be the prominent name in our communities for being innovative and providing unparalleled patient care and wellbeing programs.
Our Mission
To improve the wellbeing of our patients through personalized services at our pharmacies, our state-of-the-art services & programs in communities, our network of partners in the industry, and our dedicated team members.
Our Values
Patient Care
We are driven not by numbers but by the quality of care that we provide to our patients.
Wellbeing
The wellbeing of our patients, team and community is at the forefront of every decision we make.
Honesty
Honesty, transparency and fairness are the key components of a strong community — we mirror those qualities in everything we do.
Integrity
We serve our community while protecting our patients' rights to privacy, confidentiality and information.
Collaboration
We work with team members, healthcare providers, health authorities and stakeholders to deliver the best patient care solutions.
Community Responsibility
We give back because we are passionate about making a difference for team members, patients and stakeholders in our communities.
What we offer
Comprehensive pharmacy services for the whole family, right here in Francistown.
Prescription Dispensing
Schedule 1, 2, 3 & 4 medicines accurately dispensed with clear counselling.
Pharmaceutical Counselling
Free, unrushed advice on your medication, dosage, and possible side-effects.
Primary Medical Care
First-line care for everyday ailments, minor injuries, and chronic conditions.
Blood Pressure & Glucose
Quick, accurate BP and blood-sugar monitoring — walk in, no appointment needed.
Sterile Ear Piercing
Safe, hygienic ear piercing performed by trained staff using sterile single-use studs.
Baby, Cosmetic & Surgical
Baby care, cosmetics, surgical products and food supplements all under one roof.
Skip the queue
Send us your prescription
Snap a photo of your script. We'll prepare your medication so it's ready when you arrive.
Opens WhatsApp with your details pre-filled. Attach the photo from your gallery to complete the order.
Medical aids accepted
We accept Botswana's leading medical aids
Bring your membership card and we will handle the rest. Direct claims processed on the spot.
Don't see your medical aid? Call us — we may still be able to assist.
Accreditations & standing
Credentials that protect you.
BOMRA Registered
Botswana Medicines Regulatory Authority
MVA Fund Provider
Authorised motor vehicle accident claims
Pharmacist-Owned
BPharm (Hons) — University of Zimbabwe
Established 2002
Trusted in Francistown for over two decades
Wellness corner
Simple habits for a healthier life
Small daily choices make the biggest difference. Here are six everyday tips from our pharmacist.
Eat the rainbow
Fill half your plate with vegetables and fruit. Local greens like morogo are packed with iron, vitamin A, and fibre.
Protect your sleep
7–9 hours of sleep boosts immunity and mental health. Avoid screens an hour before bed and keep a consistent bedtime.
Move every day
30 minutes of brisk walking lowers blood pressure, blood sugar, and stress. Take the long way home — your heart will thank you.
Mind the sun
Botswana's UV is strong year-round. Apply SPF 30+ sunscreen, wear a hat, and avoid direct sun between 11am and 3pm.
Take meds correctly
Finish your full antibiotic course, never share prescriptions, and ask your pharmacist about food and drug interactions.
Have a health question?
Our pharmacist is happy to help — in person or over the phone, at no charge.
Find us
Easy to reach, with parking nearby. We are just 7 minutes from the city centre.
Open in Google MapsOpening hours
We are open early and close late so you can visit when it suits you.
| Monday – Friday | 8:00 am – 6:30 pm |
| Saturday | 8:00 am – 4:00 pm |
| Sunday & Public Holidays | 9:00 am – 2:00 pm |
Need medicine after hours?
Call ahead and we will do our best to assist, or direct you to the nearest 24-hour service.
Call +267 2421332Why choose Reld Med?
We are more than a dispensary — we are part of your neighbourhood.
Personal service
We remember your name and your needs.
Short waits
Most prescriptions filled while you browse.
Fair prices
Competitive pricing on medicines and essentials.
Trusted advice
Speak to a qualified pharmacist any time.
Loved in Francistown
What our customers say
4.9 average· from real walk-in & medical-aid customers
"The staff always take time to explain my medication. Never rushed."
— Kelebogile M.
BOMAID member
"Best pharmacy in Francistown. Clean, organised, and friendly every single time."
— Thabo P.
PULA member
"I love that I can get baby products and my prescriptions in one place."
— Amantle R.
Walk-in customer
"WhatsApp ordering saves me so much time — my chronic meds are always ready."
— Onkabetse D.
BPOMAS member
"Rey explained my BP medication better than my doctor. Real care."
— Lesego K.
BOTSOGO member
"Friendly, fast, and they actually remember you. Reld Med is my go-to."
— Mpho S.
Walk-in customer
Frequently asked
Questions, answered.
Quick answers about medical aids, hours, ordering and dispensing.
Yes — we accept PULA, BOMAID, BPOMAS, BOTSOGO and MVA Fund. Bring your card and ID and we'll process the claim at the till.
Quick request
Refills, callbacks and quick quotes — over WhatsApp.
Skip the queue. Tell us what you need and we'll prepare it for collection, or have a pharmacist call you back. Your message opens in WhatsApp, ready to send — no account or sign-up required.
- Replies during opening hours
- Reviewed by a registered pharmacist
- Medical-aid claims processed at collection
Visit us today
Whether it is a quick stop for essentials or a conversation about your health — we are here for you.